PillApp Privacy Policy
PillApp Privacy Policy
Last Updated: May 21, 2026
Contact: pillapp.cy@gmail.com
Welcome to PillApp (“PillApp”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, process, store, and protect your information when you use the PillApp mobile application, website, and related services (collectively, the “Service”).
By using PillApp, you agree to the practices described in this Privacy Policy.
1. IMPORTANT MEDICAL DISCLAIMER
PillApp is not a medical device and does not provide medical advice, diagnosis, or treatment.
The Service is intended solely for informational, organizational, reminder, and wellness-support purposes.
Any medication reminders, AI-generated content, OCR recognition, medication identification, health tracking insights, or other information provided through the Service may contain inaccuracies and should not be relied upon as a substitute for professional medical advice.
Always consult a licensed healthcare professional before making medical decisions, changing medications, adjusting dosages, or starting/stopping treatment.
PillApp is not intended for emergency or life-critical use.
In case of a medical emergency, contact emergency services or a qualified healthcare provider immediately.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
Payments are processed by Apple App Store, Google Play, RevenueCat, or other authorized providers.
3. HOW WE USE YOUR INFORMATION
We use your information to:
4. AI FEATURES
PillApp may provide optional AI-powered features, including:
AI features are optional and activated only when you use them.
AI-generated information:
5. REMINDERS AND NOTIFICATIONS DISCLAIMER
Medication reminders and notifications may be delayed, interrupted, muted, or affected by:
Users remain solely responsible for managing medications and treatment schedules.
6. LEGAL BASES FOR PROCESSING (EEA / UK)
If you are located in the European Economic Area or United Kingdom, we process your personal data based on:
7. DATA SHARING
We do not sell your personal data.
We may share limited information with trusted service providers that help operate the Service, including:
8. INTERNATIONAL TRANSFERS
Your information may be processed outside your country of residence.
Where required by law, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
9. DATA RETENTIONWe retain your information:
10. SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure.
These measures may include:
11. YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
pillapp.cy@gmail.com
12. ACCOUNT DELETION
You may request deletion of your account and associated personal data at any time.
To request deletion, email:
pillapp.cy@gmail.com
from the email address associated with your PillApp account with the subject:
Delete my PillApp account
We will process deletion requests without undue delay and generally within 30 days where legally permitted.
Certain information may be retained where required for:
13. CHILDREN
PillApp is not intended for children under 13 without parental or guardian consent.
If we become aware that we collected personal data from a child without appropriate consent, we will take reasonable steps to delete such information.
14. MARKETING COMMUNICATIONS
We may send service-related communications necessary for operation of the Service.
Marketing communications are sent only where permitted by law or with your consent.
You may unsubscribe from marketing emails at any time.
15. COOKIES AND ANALYTICS
We may use:
We do not use advertising tracking based on sensitive health data.
16. THIRD-PARTY LINKS AND SERVICES
The Service may contain links or integrations with third-party services.
We are not responsible for the privacy practices of third-party providers.
Use of third-party services is subject to their own terms and privacy policies.
17. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updated versions become effective upon publication within the app or website.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
18. CONTACT US
If you have questions, privacy concerns, or data requests, contact:
pillapp.cy@gmail.com
Last Updated: May 21, 2026
Contact: pillapp.cy@gmail.com
Welcome to PillApp (“PillApp”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, process, store, and protect your information when you use the PillApp mobile application, website, and related services (collectively, the “Service”).
By using PillApp, you agree to the practices described in this Privacy Policy.
1. IMPORTANT MEDICAL DISCLAIMER
PillApp is not a medical device and does not provide medical advice, diagnosis, or treatment.
The Service is intended solely for informational, organizational, reminder, and wellness-support purposes.
Any medication reminders, AI-generated content, OCR recognition, medication identification, health tracking insights, or other information provided through the Service may contain inaccuracies and should not be relied upon as a substitute for professional medical advice.
Always consult a licensed healthcare professional before making medical decisions, changing medications, adjusting dosages, or starting/stopping treatment.
PillApp is not intended for emergency or life-critical use.
In case of a medical emergency, contact emergency services or a qualified healthcare provider immediately.
2. INFORMATION WE COLLECT
We may collect the following categories of information:
- Account InformationName
- Email address
- Password (encrypted/authentication provider)
- User ID
- Medication names
- Dosages
- Medication schedules
- Intake history
- Notes
- Shopping lists
- Cabinet inventory
- Water tracking
- Mood tracking
- Glucose tracking
- Pain tracking
- Family medication monitoring information
- Device and Technical InformationDevice type
- Operating system
- App version
- Language
- Anonymous diagnostics
- Crash logs
- Analytics events
- Push notification tokens
- IP address
- Medication photos
- OCR scans
- Images submitted for AI recognition
- Subscription status
- Billing period
- Expiration date
- Transaction identifiers
Payments are processed by Apple App Store, Google Play, RevenueCat, or other authorized providers.
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide medication reminders and app functionality
- Synchronize data across devices
- Enable family features
- Maintain shopping lists and cabinet inventory
- Improve app performance and stability
- Provide customer support
- Process subscriptions
- Detect fraud, abuse, or security incidents
- Comply with legal obligations
- Improve features and user experience
- Analyze app usage and performance
4. AI FEATURES
PillApp may provide optional AI-powered features, including:
- Medication recognition
- OCR text extraction
- AI-generated informational assistance
AI features are optional and activated only when you use them.
AI-generated information:
- may be incomplete or inaccurate,
- does not constitute medical advice,
- should not replace professional healthcare guidance.
5. REMINDERS AND NOTIFICATIONS DISCLAIMER
Medication reminders and notifications may be delayed, interrupted, muted, or affected by:
- device settings,
- operating system restrictions,
- internet connectivity,
- battery optimization,
- notification permissions,
- third-party outages.
Users remain solely responsible for managing medications and treatment schedules.
6. LEGAL BASES FOR PROCESSING (EEA / UK)
If you are located in the European Economic Area or United Kingdom, we process your personal data based on:
- performance of a contract,
- legitimate interests,
- legal obligations,
- your consent where required.
7. DATA SHARING
We do not sell your personal data.
We may share limited information with trusted service providers that help operate the Service, including:
- Supabase (cloud database and authentication)
- RevenueCat (subscription management)
- Apple and Google (payments and app distribution)
- OpenAI or similar providers (optional AI features)
- Firebase / Crashlytics / Sentry (analytics and diagnostics)
- Push notification providers
8. INTERNATIONAL TRANSFERS
Your information may be processed outside your country of residence.
Where required by law, we use appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
9. DATA RETENTIONWe retain your information:
- while your account remains active,
- as necessary to provide the Service,
- to comply with legal obligations,
- resolve disputes,
- enforce agreements,
- maintain backups and security systems.
10. SECURITY
We implement reasonable administrative, technical, and organizational safeguards designed to protect your information from unauthorized access, loss, misuse, or disclosure.
These measures may include:
- encrypted connections (TLS),
- access controls,
- authentication systems,
- logging and monitoring,
- database security protections.
11. YOUR RIGHTS
Depending on your jurisdiction, you may have rights to:
- access your data,
- correct inaccurate data,
- request deletion,
- restrict processing,
- object to processing,
- data portability,
- withdraw consent,
- lodge a complaint with a supervisory authority.
pillapp.cy@gmail.com
12. ACCOUNT DELETION
You may request deletion of your account and associated personal data at any time.
To request deletion, email:
pillapp.cy@gmail.com
from the email address associated with your PillApp account with the subject:
Delete my PillApp account
We will process deletion requests without undue delay and generally within 30 days where legally permitted.
Certain information may be retained where required for:
- legal obligations,
- fraud prevention,
- security,
- tax or accounting requirements,
- dispute resolution.
13. CHILDREN
PillApp is not intended for children under 13 without parental or guardian consent.
If we become aware that we collected personal data from a child without appropriate consent, we will take reasonable steps to delete such information.
14. MARKETING COMMUNICATIONS
We may send service-related communications necessary for operation of the Service.
Marketing communications are sent only where permitted by law or with your consent.
You may unsubscribe from marketing emails at any time.
15. COOKIES AND ANALYTICS
We may use:
- local storage,
- device identifiers,
- analytics tools,
- crash reporting technologies
We do not use advertising tracking based on sensitive health data.
16. THIRD-PARTY LINKS AND SERVICES
The Service may contain links or integrations with third-party services.
We are not responsible for the privacy practices of third-party providers.
Use of third-party services is subject to their own terms and privacy policies.
17. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time.
Updated versions become effective upon publication within the app or website.
Continued use of the Service after updates constitutes acceptance of the revised Privacy Policy.
18. CONTACT US
If you have questions, privacy concerns, or data requests, contact:
pillapp.cy@gmail.com